The experience economy: Work is theatre and every business a

By: Pine, B. JosephContributor(s): Gilmore, James HMaterial type: TextTextPublisher: Boston,Harvard Business School Pr,1999Description: xii; 254pISBN: 0-87584-819-2Subject(s): Customer services | Diversification in industry | Production management | ManagementDDC classification: 658.56/PIN
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