APA
Demirguc-Kunt A., World Bank, Klapper L. & Prasad N. (2017). Measuring the effectiveness of service delivery. Washington: World Bank.
Chicago
Demirguc-Kunt Asli, World Bank, Klapper Leora and Prasad Neeraj. 2017. Measuring the effectiveness of service delivery. Washington: World Bank.
Harvard
Demirguc-Kunt A., World Bank, Klapper L. and Prasad N. (2017). Measuring the effectiveness of service delivery. Washington: World Bank.
MLA
Demirguc-Kunt Asli, World Bank, Klapper Leora and Prasad Neeraj. Measuring the effectiveness of service delivery. Washington: World Bank. 2017.