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Performance analysis and optimization of inbound call center

By: Material type: TextTextSeries: Lecture notes in economics and mathematical systemsPublication details: Berlin Springer-Verlag 2003Description: x; 219p;pbkISBN:
  • 3-540-00812-8
Subject(s): DDC classification:
  • 658.812/STO
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Item type Current library Call number Status Barcode
Books Books IGIDR 658.812/STO (Browse shelf(Opens below)) Available 27724

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