APA
Hartley J. [. e. a., . (2008). Managing to improve public services. Ed. by Jean Hartley et. Cambridge: Cambridge Uni Pr.
Chicago
Hartley Jean [ed] et al, . 2008. Managing to improve public services. Ed. by Jean Hartley et. Cambridge: Cambridge Uni Pr.
Harvard
Hartley J. [. e. a., . (2008). Managing to improve public services. Ed. by Jean Hartley et. Cambridge: Cambridge Uni Pr.
MLA
Hartley Jean [ed] et al, . Managing to improve public services. Ed. by Jean Hartley et. Cambridge: Cambridge Uni Pr. 2008.