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Are you being served :

Amin, Samia

Are you being served : New tools for measuring service delivery / Ed. by Samia Amin, Jishnu Das and Markus Goldstein - Washington, D.C Worl Bank 2008 - xxv, 423p;pbk

ISBN: 9780821371855

Subjects--Topical Terms:
Social problems, welfare and services
School surveys--Developing countries
Health facilities-Developing countries-Quality control-Measurement
Medical care-Developing countries-Quality control-Measurement
Quality assurance-Developing countries--Measurement

Dewey Class. No.: 362.1 / AMI

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