Hassin, Refael To queue or not to queue: Equilibrium behaviour in queueing - Boston Kluwer 2003 - xii; 191p - Interational series operations research & management science . ISBN: 1-4020-7203-1 Subjects--Topical Terms: Consumer behaviorProbabilitiesQueuing theoryMathematics Dewey Class. No.: 519.82/HAS