Amin, Samia <br/><br/>
Are you being served :  New tools for measuring service delivery / 
Ed. by Samia Amin, Jishnu Das and Markus Goldstein 
 - Washington, D.C  Worl Bank  2008 
 - xxv, 423p;pbk 
<br/><br/><label>ISBN: </label>9780821371855 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Social problems, welfare and services<br/>School surveys--Developing countries<br/>Health facilities-Developing countries-Quality control-Measurement<br/>Medical care-Developing countries-Quality control-Measurement<br/>Quality assurance-Developing countries--Measurement
<br/><br/><label>Dewey Class. No.: </label>362.1  / AMI